Refund Policy

Seimix is a subscription software service. Payments are processed by our Merchant of Record, whose buyer terms also apply. This policy explains how billing, cancellations, and refunds work.

New subscriptions include a 7-day free trial on your first subscription. You are not charged during the trial. If you cancel before the trial ends, you will not be charged. If you do not cancel, your paid subscription begins automatically when the trial ends.

You can cancel anytime from your account ("Manage subscription"). When you cancel, your plan stays active until the end of the current billing period and you are not charged again. We do not provide automatic partial refunds for the remaining, unused part of a billing period.

Because Seimix is a digital service delivered instantly, subscription payments are generally non-refundable once a billing period has started. However, if the service did not work as described or you were charged in error, contact us within 14 days at support@seimix.com and we will review your request in good faith. Your statutory consumer rights are unaffected.

To request a refund or ask a billing question, email support@seimix.com with your account email and order details. We aim to respond within a few business days.